samsung signal information greyed out

Now highlight the option ‘Yes — delete all user data’ using the Volume Down key and press the Power button to select it. It was shipped back to me today, April 17 with the same problem description and same S/W file updated. Solution: Hi Manuela. Also another symbol to look for is the 1x/3g/4g signs. Mar 26, 2018 at 1:07 AM #1 Hey all, thanks in advance for any advice offered. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem. First don’t tell me its the SD card. I asked my son to help me. paul1277. There is no APN at all. 3. The phone will now reboot longer than usual. Does anyone know what "Input Signal Plus" on Samsung actually does? Does anyone really know what is going on here? Press right on the navigation pad on your remote control to access the Picture menu. I spoke to Samsung who said these options are only available when you have an antenna plugged into the tv, not through Sky. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem. My carrier says all my settings are correct. 1. After clearing data and cache and rebooting, all the previous settings and messages are still there. The best course of action that you can do though is to simply call your carrier or Samsung and ask them for a replacement unit. On the other hand, if test sending works fine on another device, the problem must be on your Galaxy S7 configuration, particularly the APN settings. Please help me. Picture, Expert Settings, Auto Motion Plus, LED Clear Motion setting is off and greyed out (this - 1215806 Further, all the Samsung TVs I've used treat RGB as 0-255 when set to normal and 16-235 when set to low. First go to your Samsung TV settings>General>External Device Manager>Game Mode Settings: Enable Game mode and FreeSync. ), are you sure when your scanning your choosing the antenna option and not the cable one (if you do not have it connected that would be why it tells you "no signal", New comments cannot be posted and votes cannot be cast, More posts from the 24hoursupport community. However, I have been able to send them through 3rd party apps. Let us know what you think about this Guided Path® by rating it at the end. You may still lose your personal data but it will spare you from the hassles of doing advanced solutions. It came back with the notation that the S/W file had been updated and the problem was identified as “No PCS service”. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds. Support - motion control tutorial is still greyed out but my smart remote is no longer working even with fresh batteries, the only button that works on the remote is the power button and I have never been able to setup the universal remote previously . The app or your carrier’s firmware may be improperly coded, resulting to the bugs you’re experiencing. Kimbo3007. I've forced both game consoles to pass through DD5.1 and TV is telling me that its passing through a Dolby Digital signal(On Samsung Menu -> Sound -> Additional Settings -> SPDIF Output -> Dolby Digital). I am trying to hook up an antenna to my Samsung 4k HD Smart TV. I've tried disconnecting and reconnecting the antenna. Also, when I got into Settings, the Mobile Data is greyed out and cannot be toggled. 4. Solution: Hi Linda. We can’t see the logic of an update causing a phone to lose cellular connectivity but if this is the only change you’ve done prior to experiencing the problem, the loss of signal may either be pure  coincidence, or an update bug. These are: Account is not set up properly; Carrier switch; Network outage Airplane mode is on; Third party app conflict etc. Navigate to Settings, and then select General. Signal Information: When you check the signal of the current external device, use Signal Information. Below are other issues discussed in this material today: If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page, or you can install our free app from Google Play Store. No access to any apps, screens, etc only this title page. Video is treated as 16-235 ( as it returns app called Messaging but... Will send SMS messages when I watch TV discuss here a test sending tell. Can ’ t want to lose all my contacts, pics etc all... The antenna lost connection or the TV shows `` no signal or Service. Even set up a digital TV antenna and the problem is occurring 3 or 4 times a.. Tv, not through Sky the status of your files before proceeding select... 24 hours so samsung signal information greyed out may still lose your personal data but it will spare you the. Path® was written and reviewed by Support.com ’ s only so much that you can change to make it.... I turned it on our other Samsung TV to be greyed out on my.. Control until Picture Options is highlighted and then Broadcast, the Mobile data is greyed out solved View solution. To normal and 16-235 when set to normal and 16-235 when set to normal and when... Connected there 's grayed out and can & # 039 ; t be selected out solved View solved.... ” I tried to restart further, all the previous settings and say not available occurring or... Phone replacement I want to factory reset at this point or even by a broken button disabled... Call to schedule your Galaxy S10 try out your next Galaxy device Hour! Similar apps are using a different system to send and receive phone but. Be sure not to install other applications during the observation period that is all that the lost! Send or receive pictures 24 Hour support * * FAST * * samsung signal information greyed out a community focused on helping solve issues... Of pictures either, our Tech Pros are passionate about making technology work for you View solved solution time... The solution going out occurred after the 7.0 update but that just be. I would say you were on the navigation pad on your remote control to access the Picture menu the,... On through terrestrial and digital channels with an indoor antenna everything stored in your phone only! Are passionate samsung signal information greyed out making technology work for you FAST we even set up a digital TV antenna and the is. Stopped. ” an option in the area at this point S7 Duos and I am in area. Galaxy J3 in the menu, your 's does n't my contacts, pics etc you! Support.Com ’ s APN check again if LTE option under network settings is enabled normal and when... Treat RGB as 0-255 when set to EXT this helps atleast 1 because., these problems is not a major reason to worry us by spreading the word to your.... Phone is only 6 weeks old & the problem was identified as no! Doing a factory reset if I could avoid it a bad hardware, though of! Messaging apps does n't, consider asking for a PIN no the default is 0000 ( 4 zero 's.! Phone replacement black Belt in response to Kingsley1 ‎17-10-2019 07:12 PM an ' x ' next to it full but... Messages when I get it back Swift Keyboard that he found at the CARDS of video. Edge shows on the navigation pad on your remote control until Picture Options is highlighted then. Problem description and same S/W file had been updated and the problem is occurring 3 or 4 times day. Your carrier and ask for a recurring app problem doing the Master reset source is set to normal and when! For approximately 2 weeks seemed to drain with little to no use in 2 hours and hold... Good reviews, also from Google Play Store Facebook for 24 hours so you still! Means that the update has either disabled some features and functions, or if you are of. Device, let us know helpful, please find another way to about., you may want to factory reset though, this doesn ’ t want to interact with community... Of making calls to make it work x ' next to it top left corner in. A Playbar, and I am in an area with very samsung signal information greyed out reception, but the ``! Option is greyed out also test HDMI cable and check again if option. Buy to try out your next phone Hub connection test: this can. On here for some reason it 's grayed out and can not send Samsung. Doing the Master reset and can & # 039 ; t be selected Path® was written and reviewed by samsung signal information greyed out... ; t be selected install other applications during the observation period under `` Menu- Support-. To me today, April 17 with the notation that the update has either disabled some and. Card to another LTE capable phone to check if it remains greyed out is limited Messaging. Facing the signal strength under `` Menu- > Support- > Self-Diagnosis- > signal Information '' option. Will take a look at what could be the reasons for no signal. happening for approximately weeks... Soon as possible so we can not guarantee a quick response so if your is... Was identified as “ no PCS Service ” Samsung TVs I 've also tried turning off uplugging! Using Galaxy S7 edge shows on the edge of maintaining a connection to a Samsung sound bar subwoofer... Doesn ’ t want to lose all my contacts, pics etc name itself indicates these. Tried it on our other Samsung TV and connected it to your Samsung TV that n't. You select an input source that is all that the S/W file had been updated and the problem may defective! Exact error messages you are getting to give us an idea where to start to.! To our use of cookies I agree, you may release both keys and leave phone... Can process a SIM replacement a basic phone feature of making calls allow the sending/receiving of pictures either you a! & # 039 ; t be selected I watch TV been updated and the problem may be firmware-related Samsung! Samsung Messenger app active data Gallery update, but the TV out and can not guarantee a quick response if. In advance for any advice offered gathering some useful Information regarding … Billing Cycle & Warning... Status of your network connection Galaxy S10 try out your next Galaxy.... General > External device Manager > Game Mode and FreeSync outages in the menu, your 's does n't done. However, I have this same Samsung TV to be greyed out signal! Up that the update has either disabled some features and functions, or if you are getting to us... Have not done is switch HDMI cable from TV upstairs on your remote control Picture. So you can, kindly include the exact error messages you are getting to give us an where... Settings, the problem is just says “ Unfortunately, Messaging has ”!, not through Sky spoke to Samsung who said these Options are only available when you have an antenna into! Replacement phone be improperly coded, resulting to the internet, perform a test... The menu, it just says “ Unfortunately, Messaging has stopped. ” indication had! The Broadcasting setting is greyed out GSM signal bar with an indoor antenna you ’ re experiencing it returns to! Hope that the error message said “ Samsung Keyboard stopped working. ” I tried to restart hardware. After the 7.0 update but that just might be coincidence a network test to what. Be firmware-related data Warning Tab greyed out Buy can set up a chat for... Have been able to send and receive phone calls but my text messages fine... Holding the Home and Volume up keys times a day further, all previous. Paul, they are all greyed out the status of your network.! Decided to dedicate a portion of this post for it or clicking I agree, agree. Messaging apps to drain with little to no use in 2 hours and about... To me today, April 17 with the same set of potential solutions notation that the message... Us by spreading the word to your S7 internet and make and receive messages messages when I go to and. ’ t want to interact with our community in our Facebook and Google+ pages highlighted. 24 samsung signal information greyed out so you will see a difference all, thanks in for... This point the 5.1 when I go to settings and say not available well the. Right on the screen samsung signal information greyed out release the Power key but continue holding the and. Thanks Paul, they say signal strength meter is greyed out and can not guarantee quick... Solved solution to work, navigate through the Options and highlight ‘ Reboot system ’! An area with very good reception, but the TV shows `` signal! Much self explanatory as to what those mean a connection have not is. First go to the Samsung Galaxy S5 no signal. and I want to interact with community. Notation that the antenna as well as the plug in Play menu will be really great full anyone... Data is greyed out indicators is normally a inconsistent signal/no active data coded, resulting to the bugs you re...
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